Service - Basics
phone-to-phone service offers a rechargeable, prepaid account
through which you can place low rate international phone-to-phone
calls. Upon opening an account with Bolindia you will receive
an email containing your PIN number. The PIN number is used for
placing international calls using our toll-free number. You can
easily recharge your account online with $20 to $200 denominations.
is a PIN number?
Bolindia account has a Personal Identification Number (PIN) that
allows you to make phone calls from any phone in the India. Each
PIN number is unique and is used to confirm that you are placing
a call or using a given service.
do I get assistance if I have a problem?
can call our Customer Service using our toll-free number +971
Or you can email us your questions to the following email address:
firstname.lastname@example.org. For more information see the "Contact
you have different calling rates depending on the time of day?
countries can I call?
the Bolindia phone-to-phone Or a Pc to Phone service you can call
anywhere in the world.
do I place a call?
are the dialing instructions for placing a calling:
for the service. Click here to register;
calling time. To purchase calling
time click here;
the access number 1899;
the prompt enter the PIN you have received after registration;
confirmation from the system dial the number you wish to call
followed by the (#) button.
you complete the call, you may dial the pound button twice (##)
to start a new call.
use the following dialing format:
For US, Canada & the Caribbean: 001 + area number + phone
For international: international number + area number + phone
long do you keep user call history records?
keep history records of your calls for the last 12 months.
does your referral program work?
can refer as many relatives and friends as you want - there is
no limit! The referral compensation structure is 10%, 5%, 5%,
5%, 5% for a total of 5 levels (or 30% referral earnings). That
means you get a percentage of your referral's purchased calling
time, or the equivalent in US dollars. You will have the option
to add it to your calling time, or receive the amount in the form
of a check. If you choose to get a check, or use your bonus to
make phone calls, you should collect at least $30.00 of referral
We prohibit any unsolicited e-mails and/or postings in discussion
groups, bulletin boards, and other public domain groups. There
is no limit on the number of friends and relatives you can refer.
can I refer my friends?
have to give your reference number to friends/relatives who want
to register with Bolindia.
They have to enter this reference number in the appropriate box
on the registration form.
can I find my reference number?
reference number is a blue 4 to 7-digit number that appears in
the Profile page of your
to refer people more effectively?
of the accepted forms of promotion include:
1. Word of mouth. You can tell your friends and family about IntelFone.
2. Send e-mails to your friends and family. Unsolicited e-mails
3. Post an Bolindia
link on your web site.
to post an Bolindia link on my web site?
1. Copy the following HTML text template into your HTML document:
border=0 alt="Get FREE Calling Time!"></a>
2. Replace XXXXX in the first line of the
HTML template with your own IntelFone
reference ID number. Thus, every time someone decides to register
through that link, they will be taken directly to the registration
form with your reference number automatically entered there. In
order to accomplish the process successfully, your referral should
fill out the registration form completely before switching to
another page from the site. Browsing the site before completion
of the registration will disable the reference link.
payment methods do you accept?
credit cards are acceptable for purchasing calling time. In the
future new methods such as checks and telephone orders will be
accepted. Users of this site will be notified via e-mail as soon
as the new option is available.
am I billed?
pay only for the minutes you talk. There is no charge for calls
less than 20 seconds. Call charge calculated in increments of
20 seconds. You can check our calling rates.
There are no monthly, installation, activation or connection fees.
can I check my balance?
check your balance go to the Balance
& Call History page.
there any hidden costs?
You pay for the time you talk. There are no monthly, installation,
or activation fees.
I be asked to fax my credit information?
Sometimes we need to see is a photocopy of your credit card along
with a credit card statement showing your billing address and
credit card number. We accept: driver's license, passport and
bank/credit card statements.
was my credit card declined?
are several reasons why your credit card might be declined by
our system. The most common reasons are:
expiration date - check to make sure you have the correct expiration
Incorrect credit card number - make sure that you are entering
the correct 16-digit credit card number along with the CVV2
billing address - make sure the billing address you enter matches
the address where your monthly credit card statements are mailed
Insufficient Funds - make sure the amount you are trying to
purchase does not exceed your credit card limit;
card reported missing or stolen. Credit card fraud;
prosecute credit card fraud to the full extent of the law.
you are unsure why your credit card was declined by our system,
please contact your issuing bank for further information.
registered with Bolindiabut I haven't received my PIN number yet?
Usually it takes up to 48 hours to receive the email confirmation,
containing your PIN number. In some cases your credit card issuer
might require us to contact them first so they can authorize the
charge to your credit card. This procedure protects you from fraudulent
charges on your account, and it may take up to 48 hours after
you have registered with IntelFone Phone. You can also retrieve
your PIN online. Just login into your account and go to the Balance
& Call History.